Returns

This policy is offered in addition to your statutory legal rights.

Physical goods will only be posted to the UK, any orders requesting postage to other territories will be cancelled and refunded.

We always endeavour to post goods to you within 7 days of receipt of your order, starting from the next normal working day (For example, an order received on a Saturday will not be considered as received by us until the following Monday). However, due to postage delays being out of our control, please allow up to 30 calendar days to receive your goods.

Returns must be requested by email within 14 days of receipt of goods.

Returns should be requested by email to sales@sfbbpro.co.uk

You may be asked to provide evidence of your purchase, such as your email receipt.

Returns will only be accepted where the goods are completely unused and in the original unopened packaging.

The customer is responsible for the return costs of goods, you are strongly recommended to use a tracked method of mailing with appropriate insurance cover.

Goods must be received by us within 14 days of agreeing their return.

Refunds will only be issued to the original payment method.

Refunds will be issued within 14 days of the goods being received by us.